REFUND   POLICY

Due to the handmade and hygienic nature of press-on nails, all sales are final. Returns, refunds, or exchanges are not accepted unless an item arrives damaged or incorrect.

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However, customer satisfaction is important to us, and whenever possible, we are happy to work toward a reasonable resolution for eligible concerns.

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Due to the handmade nature of our products, slight variations may occur and colors may appear different depending on screen settings, lighting, and device displays.

 

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of confirmed delivery with:

• Your order number

• Photos of the damaged item

• Photos of the packaging

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Once reviewed, we may offer a replacement if deemed eligible.

 

Sizing Responsibility

Customers are responsible for selecting the correct nail size when placing an order. We recommend using our nail sizing kit before purchasing (or buying your own nail sizing kit) if needed, for more accurate sizing.